![]() I also tested using the default bootstraps for the different versions of Crystal as prereqs on test programs. I waited until the next version came out but I'm still have trouble. I was told that Crystal 13.0.11 was a bad version, it's been removed from their download site. I posted this question both here and on SAP's forums. ![]() Is there someway to get this to work automatically instead of having to force my users to manually uninstall before installing the new version? There must be a way to upgrade the version without these vague errors and manually uninstalling hassles. If I manually uninstall the previous Crystal Reports, the install works fine. Note: The bootstrap package is one I had to manually create so that it would always install the 32 bit version of Crystal because my program targets 32 bit. ![]() NET (Force 32bit) V3.0.11' after install is ' InstallFailed' Installing using command ' C:\Windows\SysWOW64\msiexec.exe' and parameters ' -I "C:\Users\katies\AppData\Local\Temp\VSD2952.tmp\CrystalReports_Force32Bit_13_11\CRRuntime_32bit_13_0_11.msi" -q '
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